Compose a New Message

There are two methods to compose a message to send to another member:

1. Choose between two options:

   • To select a recipient from the Member List:

     1. Locate the intended recipient in the Member List on the left side of the Message Center.

        The member will show up in either the Online or Offline section, depending on whether or not the individual is currently online. If the desired member is not displayed, check the Repair Center filter at the top-right corner of the Message Center.

        Note:

        Only members with access to the Message Center show in the Member List.

     2. Hover your cursor over the intended recipient’s name.

     3. Click the word Message.

        The Compose Message window opens, with the intended recipient already listed.

     4. If you want to send a copy of the email to another recipient, click the CC button.

        The Add a Contact window opens.

     5. Select a recipient.

     6. Click the Apply button.

        The message re-displays with the chosen recipient in the CC field.

   • To use the Compose button:

     1. Click the Compose button on the Message Center header.

        The Compose Message window opens without any recipients.

     2. Click the To button.

        The Add a Contact window opens.

     3. Select a recipient.

     4. Click the Apply button.

        The message re-displays with the chosen recipient in the To field.

     5. Repeat steps b-d as necessary.

     6. If you want to send a copy of the email to another recipient, click the CC button.

        The Add a Contact window opens.

     7. Select a recipient.

     8. Click the Apply button.

        The message re-displays with the chosen recipient in the CC field.

     9. Repeat steps f-h as necessary.

2. Enter an appropriate subject for the message in the Subject field.

3. Enter your message content and use the available tools to apply any special formatting.

4. To attach a file:

   1. Click the Attach button.

      The Attach a File window opens.

   2. Click the Choose File / Browse button.

      An Upload dialog box opens.

   3. Locate the file you want to attach.

   4. Upload the file.

   5. Click the Save button.

      The window closes. The file is attached to your message.

5. Select the priority of the message from the Priority field.

6. Click the Send button.

   The window closes. The message is sent to the Inbox of each specified recipient.